Tutorials
Choose from these tutorials for detailed information on our features. Each title is a link which will open
the tutorial up in a new browser window.
All Beta tutorials are preliminary documents and subject to change. Those marked BETA will be replaced with final quality tutorials within the next 30 to 60 days.
API Developers Guide
Audio File Maintenance Guide
Directory Configuration User's Guide
Email Signature Guide
Form Designer Advanced Users's Guide
Phone Routing Guide
Reports Addendum V2.8
Reports Advanced User's Guide
Smart Click-to-Call Advanced User's Guide
Smart Click-to-Call - Stepping Through the Basics
Smart Conference User's Guide
Store Locator User's Guide
SurVo Advanced User's Guide
Voice Broadcast Guide
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Jumpstarts
These Jumpstarts help explain in an expedient fashion some common set-ups on the system. For more detailed documentation, take a look at the Tutorials above.
Call Distributor Version 1
Call Distributor Version 2
Call Distributor Version 2 - Agent Panel
Call Distributor Version 2 - Manager Panel
Creating a Basic Audio Voice Broadcast
Creating a Schedule
Creating Audio Files
Dynamic Phone Numbers
Find Me
Google Analytics Integration
Keyword Tracking
Personalizing a Voice Broadcast
Post-Call Action
Store Locator
SurVo IVR
Virtual Receptionist
Voice Broadcast Opt Out Feature
Voice Mail
What's New in Version 3.2
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